Terms & Conditions for Me&Mom

Welcome to Me&Mom! These Terms & Conditions govern your use of our website, products, and services. By accessing our site or purchasing products from us, you agree to comply with these terms. Please read them carefully before proceeding.

Introduction

By using our website and services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must refrain from using our services. Me&Mom reserves the right to modify these Terms & Conditions at any time without prior notice, and your continued use of the site will signify your acceptance of any adjustments.

Eligibility

To use our website or make purchases, you must be at least 18 years old or have the consent of a legal guardian. By placing an order, you represent that you meet this requirement.

Product Information and Availability

Descriptions: We strive to ensure that the information, descriptions, and images of products on our website are accurate and up-to-date. However, we cannot guarantee that all product details are completely error-free.
Availability: Product availability is subject to change without notice. We reserve the right to modify or discontinue any product at any time. If a product becomes unavailable after you have placed an order, we will inform you and provide options for a replacement or a refund.

Pricing & Payment

Pricing: All prices displayed on our website are in BDT and are subject to change without prior notice. We reserve the right to correct pricing errors that may occur on the website.
Payment Methods: We accept major credit cards, debit cards, and other payment methods as specified on the website. Payment must be received in full before your order is processed.
Taxes: Applicable taxes will be added to the total price of your purchase based on your shipping address and as required by local regulations.

Order Process

Order Confirmation: Once an order is placed, you will receive an email confirmation with your order details. This email serves as your receipt.
Shipping: We offer various shipping options, and delivery times vary based on your location and chosen shipping method. Me&Mom is not responsible for delays caused by shipping carriers or external factors.
Order Changes & Cancellations: If you need to modify or cancel your order, please contact us as soon as possible. Once the order has been processed or shipped, we may not be able to accommodate changes or cancellations.

Returns & Refunds

Return Policy: If you are not satisfied with your purchase, you may return the item within 2 days of receipt, provided it is unused, in its original packaging, and accompanied by the receipt. Some items, such as personal care products and customized items, may be non-returnable.
Refunds: Refunds will be issued to the original payment method after the returned product has been inspected and approved. Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges: We offer exchanges for defective or damaged items. Please contact us within 2 days of receiving the product to arrange an exchange.

Intellectual Property

All content on the Me&Mom website, including logos, images, product descriptions, and text, is the property of Me&Mom or its content suppliers. You may not copy, reproduce, or distribute any content without our prior written consent.

User Accounts

Account Creation: You may choose to create a user account on our website to facilitate future purchases and track orders. You are responsible for maintaining the confidentiality of your account information.
Account Termination: We reserve the right to suspend or terminate your account if we suspect any unauthorized or fraudulent activity.

Limitation of Liability

Me&Mom will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the website, products, or services. This includes any errors or delays in processing orders, shipping, or delivering products.

Force Majeure

Me&Mom shall not be held responsible for any failure to perform obligations under these Terms & Conditions due to events beyond our control, such as natural disasters, strikes, transportation delays, or government actions.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Bangladesh, and any disputes will be subject to the exclusive jurisdiction of the courts of Bangladesh.

Contact Information

If you have any questions or concerns regarding these Terms & Conditions, please contact us at:

Me&Mom

Email: meandmomwarehouse@gmail.com
Phone: 01755-585640
Address: Oriental Parika, House 25/12, Block C, Tajmahal Road, Mohammadpur, Dhaka, Dhaka Division, Bangladesh

By using our website or purchasing products, you acknowledge that you have read, understood, and agree to these Terms & Conditions.